Cisco Cisco Unified Customer Voice Portal 9.0(1) Technical References
Cisco CVP Software Release 3.0(0) Bill of Materials
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Contents
Overview.................................................................................................................................................................................................... 1
About the CVP 3.0 BOM....................................................................................................................................................................... 1
Cisco Media Convergence Servers ........................................................................................................................................................ 1
3
rd
Party Software Requirements ............................................................................................................................................................... 2
Hardware/Software Requirements ............................................................................................................................................................. 3
CVP Application Server/CVP Voice Browsers ..................................................................................................................................... 3
Cisco Customer Voice Portal VoiceXML Server (optional).................................................................................................................. 3
Cisco Customer Voice Portal VoiceXML Studio (optional).................................................................................................................. 4
Media Server (optional) ......................................................................................................................................................................... 4
ASR/TTS Server (optional) ................................................................................................................................................................... 4
SDDSN (optional) ................................................................................................................................................................................. 5
Cisco Contact Services Switch (CSS) (optional) ................................................................................................................................... 5
Cisco Gateways...................................................................................................................................................................................... 6
Cisco Gatekeepers ................................................................................................................................................................................. 7
Cisco IPCC ............................................................................................................................................................................................ 7
Cisco CallManager ................................................................................................................................................................................ 7