Cisco Cisco Unified Customer Voice Portal 11.0(1) Technical References
Cisco ISN Software Release 2.1(0) Bill of Materials
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Contents
Contents...................................................................................................................................................................................................................................i
Overview .................................................................................................................................................................................................................................1
About the ISN 2.1 BOM .....................................................................................................................................................................................................1
Cisco Media Convergence Servers ....................................................................................................................................................................................1
3
rd
Party Software Requirements............................................................................................................................................................................................2
Hardware/Software Requirements ........................................................................................................................................................................................3
ISN Application Server/ISN Voice Browers.......................................................................................................................................................................3
Media Server (optional)......................................................................................................................................................................................................4
ASR/TTS Server (optional) .................................................................................................................................................................................................4
SDDSN (optional) ...............................................................................................................................................................................................................5
Cisco Contact Service Switch (CSS) (optional) ..................................................................................................................................................................5
Cisco Gateways..................................................................................................................................................................................................................5
Cisco Gatekeepers .............................................................................................................................................................................................................7
Cisco IPCC ..........................................................................................................................................................................................................................7
Cisco CallManager .............................................................................................................................................................................................................7