Cisco Cisco Unified Customer Voice Portal 11.0(1) Technical References

Cisco ISN Software Release 2.1(0) Bill of Materials 

 4 

Minimum 
Recommended 
Hardware 

 Use vendor recommended hardware.  

Additional 
information 

A minimum of 10MB should be available for ISN system media files (Cisco-provided .wav files 
of numbers, days, months, currency types, etc. in English, and Latin American Spanish). 
Note: Any additional media files will require additional space. 

To maximize Voice Browser and Application Server performance, do not install the Media Server 
on the same machine as the Voice Browser and/or Application Server.  
Note: This restriction applies to the Comprehensive and Advanced Speech deployment models.  If 
you are using the Queue and Transfer deployment model, you may install the Media Server on the 
same machine as the Voice Browser and/or Application Server. For more information about the 
ISN deployment models, refer to the Cisco Internet Service Node (ISN) Release 2.1 Product 
Description.  

 

Recommended 
Hardware 

Use vendor recommended hardware. 

Recommended 
Software 

Scansoft: 
        OSMS 1.1.1 
        OSR 1.1.4 
 
        OSMS 2.0.4 
        OSR 2.0.9 
 

Nuance: 
        Nuance 8.0 SP 4 
        Nuance Vocalizer 2.0.6 (MRCP variant) 
 
        Nuance 8.0 SP 8B 
        Nuance Vocalizer 3.0.8 (MRCP variant)