Cisco Cisco Unified Customer Voice Portal 11.0(1) Technical References
Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 4.0(1), Release 4.0(1) SR 1, Release 4.0(2)
7
Unified CVP VoiceXML Server (Optional)
Category
Requirements
Cisco Media
Convergence Servers
(MCS)
Convergence Servers
(MCS)
MCS-7845-H1-3.0-CC1, now replaced by MCS-7845-H2-CCE1
MCS-7845-I1-CC1, now replaced by MCS-7845-I2-CCE1
Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell
are also supported.
Note: If using MCS-7845-I1-CC1 or MCS-7845-I2-CCE1, you must execute the IBM-
NicNameX.exe utility, which can be downloaded from
MCS-7845-I1-CC1, now replaced by MCS-7845-I2-CCE1
Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell
are also supported.
Note: If using MCS-7845-I1-CC1 or MCS-7845-I2-CCE1, you must execute the IBM-
NicNameX.exe utility, which can be downloaded from
Minimum Required
Hardware
[Microsoft Windows]
Hardware
[Microsoft Windows]
2 x 3.4GHz or greater Intel "Xeon" class processors
4096+ MB RAM
18.2+ GB usable disk space
Internal CD-ROM or DVD-ROM drive
1 x 100/1000 Ethernet ports
4096+ MB RAM
18.2+ GB usable disk space
Internal CD-ROM or DVD-ROM drive
1 x 100/1000 Ethernet ports
Minimum Required
Hardware
[AIX]
Hardware
[AIX]
p5-52A 4-way 1.5GHz SMP Server
4GB Memory
2 x 73.4GB Internal UltraSCSI Disks
1 Graphics Adapter GXT135P
1 Integrated Dual-Port 10/100/1000 Ethernet
2 64-bit Gigabit Fiber Channel Adapters
4.7GB DVD-RAM Drive, Redundant Power Supplies, Cables, Rack Mount Kit and Bezel
4GB Memory
2 x 73.4GB Internal UltraSCSI Disks
1 Graphics Adapter GXT135P
1 Integrated Dual-Port 10/100/1000 Ethernet
2 64-bit Gigabit Fiber Channel Adapters
4.7GB DVD-RAM Drive, Redundant Power Supplies, Cables, Rack Mount Kit and Bezel
Operating System
Microsoft Windows 2003 Server with SP 2 or R2
Note: To apply the latest Operating System Service Upgrade Release, go to the Microsoft
upgrade web site.
Note: To apply the latest Operating System Service Upgrade Release, go to the Microsoft
upgrade web site.
or
AIX version 5.3
Additional Supported
Items
[Microsoft Windows]
Items
[Microsoft Windows]
Apache:
Tomcat Java Application Server version 5.5
Sun Java Runtime Environment 1.5
Sun Java Runtime Environment 1.5
IBM:
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
Unified CVP VoiceXML Server machines require SNMP (Simple Network Management
Protocol).
Protocol).
Additional Supported
Items
[AIX]
Items
[AIX]
IBM:
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
WebSphere Application Server 6.1 (32-bit version)
IBM Java Runtime Environment 1.5
Unified CVP VoiceXML Server machines require SNMP (Simple Network Management
Protocol).
Protocol).
Restriction
Although supported third-party virus scan software can be enabled on the VoiceXML Server,
full fixed disk virus scans should take place either offline while calls have been diverted to a
different system (preferred), or during a period of low call volume. Do not run a full fixed
disk scan while the VoiceXML Server is under load.
full fixed disk virus scans should take place either offline while calls have been diverted to a
different system (preferred), or during a period of low call volume. Do not run a full fixed
disk scan while the VoiceXML Server is under load.