Cisco Cisco Unified Customer Voice Portal 10.5(1) Technical References

Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 4.0(1), Release 4.0(1) SR 1, Release 4.0(2) 

 

 

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Support Tools 

2.1(1) 
Support Tools are required for Unified CVP to set tracing and log collection. Support Tools 
cannot be installed on the same machine with Unified CVP software. For Support Tools 
hardware/software requirements see the Hardware & System Software Specification (Bill of 
Materials) for Cisco ICM/IPCC Enterprise & Hosted Editions, Releases 7.0(0) & 7.1(x)

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Cisco Security 
Agent for Cisco 
Unified Customer 
Voice Portal 

CSA engine version 4.5 [required version for CVP 4.0(1)] 
CSA engine version 5.2 [required version for CVP 4.0(2)] 
 
Cisco Security Agent is an intrusion prevention system.  
The global link for CSA is: 

  
Log in and then choose the version of CVP for which you need the CSA. 
 
Note: CSA is not supported for Terminal Services 
 
While use of CSA is optional, it is highly recommended.