Cisco Cisco Agent Desktop 9.0 Installation Guide
Cisco CAD Installation Guide
120
March 31, 2014
InstallRestoreDB <user> <password> <server> <instance> <port>
<authtype> “<backup path>” “<script path>”
<authtype> “<backup path>” “<script path>”
Where
Argument
Description
authtype
The type of authentication used (SQL or NT)
backup path
Location of backup (must be on a local drive)
instance
The database instance name
password
Password to access the database (can be
blank for NT authentication)
blank for NT authentication)
port
Port used to access the database (enter -1 to
use the default SQL port)
use the default SQL port)
script path
Location of the folder in which the BackupDB
utility is located
utility is located
server
Hostname or IP address of the server hosting
the database, or, if the database is on the local
machine, the local loopback IP address of
127.0.0.1
the database, or, if the database is on the local
machine, the local loopback IP address of
127.0.0.1
user
Username with access to the database (can be
blank for NT authentication)
blank for NT authentication)
NOTE: You must include every argument in the command, even if that
argument is blank (indicated by a pair of quotation marks: ““).
argument is blank (indicated by a pair of quotation marks: ““).
4. Press Enter. The recording metadata is restored to the specified database.
CDBRTool Utility
IMPORTANT: Use of the CDBRTool outside of explicit steps in the
upgrade procedures described in this chapter is not advised. Consult
with a TAC engineer before you attempt to use any switches other
than the ones named in the upgrade procedure.
upgrade procedures described in this chapter is not advised. Consult
with a TAC engineer before you attempt to use any switches other
than the ones named in the upgrade procedure.
The CDBRTool utility backs up the following data:
■
Desktop Administrator configuration settings (excluding reason codes and
personnel configuration, which are managed in Unified ICM)
personnel configuration, which are managed in Unified ICM)