Cisco Cisco Agent Desktop 9.0 Installation Guide
CAD Configuration Setup Utility
March 31, 2014
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ICM Admin Workstation Distributor
Figure 11.
ICM Admin Workstation Distributor
Type the hostname or IP address of the ICM Admin Workstation (AW) Distributor.
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If you have only one ICM AW Distributor, complete the Primary section only.
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If you are using a secondary ICM AW Distributor, enter its location in the
Secondary section.
Secondary section.
Additional Considerations when Modifying Configuration Settings
If you change either location after initial setup, you must restart each Recording and
Statistics service and the Sync service to ensure that the change is registered with
them properly.
If you change either location after initial setup, you must restart each Recording and
Statistics service and the Sync service to ensure that the change is registered with
them properly.