Cisco Cisco Agent Desktop 10.5 Installation Guide
Cisco CAD Installation Guide
72
March 31, 2014
Recording and Statistics Service Database
Figure 15.
Recording and Statistics Service Database
NOTE: This step does not appear when running the CAD
Configuration Setup utility on the secondary server in a replicated
system, because the information was already entered on the primary
system.
Configuration Setup utility on the secondary server in a replicated
system, because the information was already entered on the primary
system.
NOTE: If you change these settings after initial setup, you must
restart each Recording and Statistics service to ensure that the
change is registered with them properly.
restart each Recording and Statistics service to ensure that the
change is registered with them properly.
Select a method to set up the Recording and Statistics service database.
■
Select Blank Database (default) if installing one service or a primary service
in a replicated environment. This option creates the database schema.
in a replicated environment. This option creates the database schema.
Select Restore From if you are restoring a previously backed-up database. If
you are running CAD in a replicated environment, a message appears,
reminding you to shut down replication before restoring data. After dismissing
the dialog box, click Browse to navigate to the backup database created with
you are running CAD in a replicated environment, a message appears,
reminding you to shut down replication before restoring data. After dismissing
the dialog box, click Browse to navigate to the backup database created with