Cisco Cisco Agent Desktop 8.5 User Guide
Cisco Desktop Administrator User Guide 7.0
126
31-Mar-06
Figure 75.
Toolbar tab of the User Interface window.
Outbound Option Enterprise Data
In order for Outbound Option enterprise data to appear in the Enterprise Data
window, you must edit the Default layout to include some or all Outbound Option
variables. These variables are prefixed with BA.
window, you must edit the Default layout to include some or all Outbound Option
variables. These variables are prefixed with BA.
Table 17.
Cisco Outbound Option enterprise data variables.
Variable
Comment
BAAccountNumber [200]
BABuddyName [201]
BACampaign [202]
BADialedListID [203]
Required for Preview and Direct Preview dialing
modes in order for the Skip function to work
modes in order for the Skip function to work
BAResponse [204]
BAStatus [205]
Required for all dialing modes.
BATimeZone [206]
Required for all dialing modes in order for the
Callback function to work.
Callback function to work.