Cisco Cisco Computer Telephony Integration Option 9.0 User Guide
C H A P T E R
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Cisco CTI OS Agent Desktop User Guide for Cisco Unified ICM/CC Enterprise and Hosted, Release 7.1(1)
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Starting and Logging Into CTI Toolkit
Agent Desktop
This section discusses startup, login, and logout procedures for CTI Toolkit Agent
Desktop. It includes the following topics.
Desktop. It includes the following topics.
•
Starting CTI Toolkit Agent Desktop.
•
Logging into CTI Toolkit Agent Desktop, including the screens associated
with the login process.
with the login process.
•
Logging out of CTI Toolkit Agent Desktop, including the screens associated
with the logout process.
with the logout process.
Note
In Releases 7.0(0) and later, the CTI Toolkit Agent Desktop is available in the
.NET environment.
.NET environment.
The CTI Toolkit Agent desktop will be compatible with the following operating
systems.
systems.
•
Windows 2000 Professional
•
Windows XP Professional
For complete and current information on which the Agent Desktop is supported,
see the Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1) Hardware
and System Software Specifications (Bill of Materials). This document is
available at:
see the Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1) Hardware
and System Software Specifications (Bill of Materials). This document is
available at: