Cisco Cisco Computer Telephony Integration OS 8.5 User Guide
Chapter 3 Processing Calls
Making Calls
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Cisco CTI OS Agent Desktop User Guide for Cisco Unified ICM/CC Enterprise and Hosted, Release 7.1(1)
Step 3
Enter the phone number to be dialed in the Dialed Number field or select a
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop.
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop.
Step 4
Optionally, you can click the More button to get the following display.
This display contains the Call Data tab, where you can optionally enter data
associated with the call.
associated with the call.
Step 5
Click the Dial button.