Cisco Cisco Computer Telephony Integration OS 8.5 User Guide
2-5
Cisco ICM Software CTI OS Supervisor Desktop for IPCC Enterprise User Guide Release 7.0(0)
Chapter 2 Starting Supervisor Desktop
Logging Out of the Supervisor Softphone
This dialog box includes a drop-down list of defined reason codes.
Step 7
Select a reason code from the drop-down list.
Step 8
Click OK.
On a successful logout, the following occurs:
•
You are logged out of CTI OS and IPCC.
•
All entries in the status bar at the bottom of the CTI Toolkit IPCC Supervisor
Desktop window become blank.
Desktop window become blank.
•
All the agent state control buttons except Login are disabled.
•
All Call Control buttons are disabled.