Cisco Cisco Computer Telephony Integration Option 8.5 User Guide

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CTI OS Supervisor Desktop User Guide for Cisco Unified Contact Center Enterprise and Hosted
Cisco CTI OS Release 7.2(1)
About This Guide
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Field Alerts and Field Notices
Cisco products may be modified or key processes may be determined important.  These are announced 
through use of the Cisco Field Alert and Cisco Field Notice mechanisms. You can register to receive Field 
Alerts and Field Notices through the Product Alert Tool on Cisco.com.  This tool enables you to create a 
profile to receive announcements by selecting all products of interest.  Log into 
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the tool at 
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Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
From this site, you can perform these tasks:
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Report security vulnerabilities in Cisco products.
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Obtain assistance with security incidents that involve Cisco products.
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Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product 
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, 
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a 
vulnerability in a Cisco product, contact PSIRT:
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Emergencies —
An emergency is either a condition in which a system is under active attack or a condition for which 
a severe and urgent security vulnerability should be reported. All other conditions are considered 
nonemergencies.
  •
Nonemergencies —