Cisco Cisco Computer Telephony Integration OS 8.5 User Guide
2-5
CTI OS Supervisor Desktop User Guide for Cisco Unified Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 2 Starting Supervisor Desktop
Logging Out of the Supervisor Softphone
On a successful logout, the following occurs:
•
You are logged out of CTI OS and Unified Contact Center.
•
All entries in the status bar at the bottom of the CTI Toolkit Supervisor Desktop window become
blank.
blank.
•
All the agent state control buttons except Login are disabled.
•
All Call Control buttons are disabled.
Note
In a Mobile Agent environment, if a Nailed-up mobile agent connection is dropped (for example, when
disconnecting the phone), the agent is logged out automatically.
disconnecting the phone), the agent is logged out automatically.