Cisco Cisco Computer Telephony Integration Option 8.5 User Guide
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Cisco ICM Software CTI OS Supervisor Desktop for IPCC Enterprise User Guide Release 6.0(0)
Chapter 3 Supervisor Softphone
Processing Calls
Step 3
Enter the phone number to be dialed in the Dialed Number field or select a
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop; these numbers are stored in the registry key
HKEY_CURRENT_USER\Software\Cisco Systems\CTI
Desktop\CtiOs\LastDialed.
destination from the pull-down menu. The pull-down menu contains the last six
numbers dialed from this desktop; these numbers are stored in the registry key
HKEY_CURRENT_USER\Software\Cisco Systems\CTI
Desktop\CtiOs\LastDialed.
Step 4
Optionally, you can click the More button to get the following display.
This display contains the Call Data tab, where you can optionally enter data
associated with the call.
associated with the call.
Step 5
Click the Dial button.