Cisco Cisco Computer Telephony Integration Option 8.5
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Cisco ICM Software CTI Product Description Release 6.0(0)
Chapter 3 Cisco CTI Object Server (CTI OS) Software
Using the Samples
Note
This simulator is only appropriate for preliminary testing of client applications.
Because it does not fully replicate the behavior of the actual switch environment,
the simulator should not be used for any type of QA testing. To ensure proper
design conformance and ensure the correctness of the application, the CTI
application must be tested with the actual telephony environment in which it will
run. This enables the event flow and third-party control components, which are
driven by the switch- and implementation-specific call flow, to be properly and
thoroughly tested.
Because it does not fully replicate the behavior of the actual switch environment,
the simulator should not be used for any type of QA testing. To ensure proper
design conformance and ensure the correctness of the application, the CTI
application must be tested with the actual telephony environment in which it will
run. This enables the event flow and third-party control components, which are
driven by the switch- and implementation-specific call flow, to be properly and
thoroughly tested.
Using the Samples
The CTI OS Software Development Toolkit (SDK) is distributed with a rich set
of sample applications on the CD media. These samples demonstrate several
working applications that use the CTI OS Client Interface Library API. The
samples are organized by programming language and demonstrate the syntax and
usage of the API, as well as “real-world” uses of the CIL API to build
applications.
of sample applications on the CD media. These samples demonstrate several
working applications that use the CTI OS Client Interface Library API. The
samples are organized by programming language and demonstrate the syntax and
usage of the API, as well as “real-world” uses of the CIL API to build
applications.
For many developers, these samples will form the foundation of your custom
application. The samples are available for you to customize and distribute as part
of your finished product.
application. The samples are available for you to customize and distribute as part
of your finished product.
Refer to the Cisco ICM Software CTI OS Developer’s Guide and the CTI OS
Software Development Toolkit CD for more details.
Software Development Toolkit CD for more details.