Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
6-12
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
SilentMonitorService Subkey
The <profile_name>/SilentMonitorService subkey contains parameters that clients use to
connect to one of a set of silent monitor services. It contains the following keys.
connect to one of a set of silent monitor services. It contains the following keys.
Note
The SilentMonitorService subkey is only applicable to CTI OS based silent monitor.
Keyword
Value
Description
ListenPort
integer
Port on which the silent monitor service is listening for
incoming connections.
incoming connections.
TOS
integer
QOS setting for the connection.
HeartbeatInterval
integer
Amount of time in milliseconds between heartbeats.
HeartbeatRetries
integer
Number of missed heartbeats before the connection is
abandoned.
abandoned.
Cluster
A key that contains a list of silent monitor services to which the
CIL tries to connect. The CIL randomly chooses one of the
services in this list. This key contains two subkeys.
CIL tries to connect. The CIL randomly chooses one of the
services in this list. This key contains two subkeys.
•
1 - index of the first silent monitor service
•
N - index of the Nth silent monitor service
All subkeys contain the following keyword.
•
SilentMonitorService - host name or IP adress of the silent
monitor service.
monitor service.
The following diagram illustrates the hierarchy of the SilentMonitorService subkey.