Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallQueuedEvent
The placing of a call in a queue pending the availability of some resource may generate an
OnCallQueuedEvent message to the CTI Client. Clients with Client Events Service may receive this
message when an outbound call is queued waiting for a trunk or other resource. Clients with All Events
Service may also receive this message when inbound calls are queued.
OnCallQueuedEvent message to the CTI Client. Clients with Client Events Service may receive this
message when an outbound call is queued waiting for a trunk or other resource. Clients with All Events
Service may also receive this message when inbound calls are queued.
Syntax
C++:
void OnCallQueuedEvent(Arguments& args)
COM:
void OnCallQueuedEvent (IArguments * args)
VB:
session_OnCallQueuedEvent (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
EnablementMask
INT
Contains the bit-mask that specifies what buttons can be enabled
or disabled when this call is the current call.
or disabled when this call is the current call.
UniqueObjectID
STRING
An object ID that uniquely identifies the call object.
CallStatus
SHORT
The current status of the call.
Keyword
Type
Description
Keyword
Type
Description
Connection DeviceID
INT
The identifier of the connection between the call and the
device.
device.
ConnectionDevice
IDType
IDType
SHORT
Indicates the type of the connection identifier supplied in the
ConnectionDeviceID
ConnectionDeviceID
QueuedDeviceID
STRING
The device identifier of the queuing device.
QueuedDeviceIDType
SHORT
Indicates the type of the device identifier supplied in the
QueuedDeviceID.
QueuedDeviceID.
CallingDeviceID
STRING
The device identifier of the calling device.
CallingDeviceIDType
SHORT
Indicates the type of the device identifier supplied in the
CalledDeviceID.
CalledDeviceID.
CalledDeviceID
STRING
The device identifier of the called device.
CalledDeviceIDType
SHORT
Indicates the type of the device identifier supplied in the
CalledDeviceID.
CalledDeviceID.
LastRedirectedDeviceID
STRING
The device identifier of the redirecting device.
LastRedirected
DeviceIDType
DeviceIDType
SHORT
Indicates the type of the device identifier supplied in the
LastRedirectDeviceID.
LastRedirectDeviceID.
LocalConnection State
SHORT
The state of the local end of the connection.