Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

Default CTI OS return values. See 

The CTI OS server sends skillgroup statistics in an OnSkillGroupStatisticsUpdated event. If this request 
is successful, the OnNewSkillGroupStatistics event is no longer received.

The following is a C++ code example where the args parameter contains values for PeripheralID and 
SkillGroupNumber.

Arguments & argsStatBroadcast = Arguments::CreateInstance();

argsStatBroadcast.AddItem(CTIOS_SKILLGROUPNUMBER, intSG);

argsStatBroadcast.AddItem(CTIOS_PERIPHERALID, m_periphID);

m_pSkGrStatSession->DisableSkillGroupStatistics ( argsStatBroadcast );

argsStatBroadcast.Release();

See 

 for a description of the DumpProperties method.

The EnableSkillGroupStatistics method requests that real-time statistics be sent to the skillgroup object. 
In an agent mode application, this request is usually made through the agent object (see 

int EnableSkillGroupStatistics(Arguments & args) 

HRESULT EnableSkillgroupStatistics (IArguments * args, int * errorCode)

EnableSkillgroupStatistics (args As CTIOSCLIENTLib.IArguments, errorCode As Long)

int EnableSkillGroupStatistics(Arguments args)

CilError EnableSkillGroupStatistics(Arguments args)

args

If this method is called via the session object in monitor mode with the  special SkillGroupStats 
filter,  the args parameter has two required values for PeripheralId and SkillGroupNumber. See the 
Remarks section for a code example. Otherwise, this parameter is not used.

errorCode

An output parameter (return parameter in VB) that contains an error code, if any.

Default CTI OS return values. See