Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

 HRESULT OnTransferCallConf ([in] IArguments * args);

Session_ OnTransferCallConf (ByVal args as CTIOSCLIENTLIB.IArguments)

args

Arguments array containing the following field.

UniqueObjectID

STRING

An object ID that uniquely identifies the call object.

The Agent object fires events on the IAgentEvents interface. The following events are published to 
subscribers of the IAgentEvents interface. 

The OnAgentDeskSettingsConf event confirms successful completion of the request and provides the 
query response.

void OnAgentDeskSettings(Arguments& args)

void OnAgentDeskSettings (IArguments * args)

session_OnAgentDeskSettings (ByVal args As CtiosCLIENTLib.IArguments)

args

Arguments array containing the following fields.

InvokeID

UINT

Set to the same value as the InvokeID from the 
corresponding request message.

PeripheralID

UINT

The ICM PeripheralID of the ACD where the 
device is located.

DeskSettingsMask UINT

A bitwise combination of the Boolean desk 
setting Masks listed in 

.

WrapupData 
IncomingMode

UINT

Indicates whether the agent is allowed or required 
to enter wrap-up data after an inbound call: 0 = 
Required, 1 = Optional, 2 = Not allowed, 3 = 
Required With WrapupData.

WrapupData 
OutgoingMode                        

UINT

Indicates whether the agent is allowed or required 
to enter wrap-up data after an outbound call: 0 = 
Required, 1 = Optional, 2 = Not allowed.