Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
10-12
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 10 Call Object
Methods
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Value
Default CTI OS return values. See
Remarks
Before making this request, it is necessary for the original call to be in the held state and the consult call
to be in the talking state or the request will fail. Therefore, if the calls are alternated (see Alternate), they
must be alternated again to return the two calls to their appropriate states.
to be in the talking state or the request will fail. Therefore, if the calls are alternated (see Alternate), they
must be alternated again to return the two calls to their appropriate states.
If there are only two calls at the device, this method may be called using either the current or held call.
For switches which allow more than two calls at a device (for example G3), make this request through
the desired held call to avoid the ambiguity caused by multiple held calls at the device. Otherwise,
indicate the desired held call using the optional parameter.
For switches which allow more than two calls at a device (for example G3), make this request through
the desired held call to avoid the ambiguity caused by multiple held calls at the device. Otherwise,
indicate the desired held call using the optional parameter.
The Conference request must be made via a call whose call status is LCS_CONNECT or LCS_HELD
or it will fail.
or it will fail.
On certain switches (notably IPCC), only the Conference Controller (the party that first initiated the
conference call) may add additional parties to an existing conference call.
conference call) may add additional parties to an existing conference call.
The following events will be received if this request is successful:
•
OnConferenceCallConf event
•
OnCallConferenced event
The following events will be received if this request fails:
•
OnControlFailureConf event
GetCallContext
The GetCallContext method returns an Arguments array containing the values for call properties other
than CallVariables and ECC Variables, such as ANI, DNIS, and the other properties listed in
than CallVariables and ECC Variables, such as ANI, DNIS, and the other properties listed in
Syntax
C++:
int GetCallContext(Arguments& args)
COM:
HRESULT GetCallContext (/*[out,retval]*/ IArguments ** args)
VB:
GetCallContext (CTIOSCLIENTLib.IArguments args)
Java:
Arguments GetCallContext()
.NET:
Arguments GetCallContext()
Parameters
args
C++, COM, and VB: An output parameter containing a reference or a pointer to an Arguments
array containing any of the members in
array containing any of the members in