Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

Page of 500
   
10-26
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 10      Call Object
Methods
errorcode 
An output parameter (return parameter in VB) that contains an error code from 
 in 
Return Values
Default CTI OS return values. See 
Remarks
The DialedNumber is the only required member necessary in the Arguments parameter. A 
SingleStepConference request will fail if the call’s status is not LCS_CONNECT. 
The following events will be received  if this request is successful: 
  •
OnAgentStateChange event (Hold)
  •
OnCallHeld event
  •
OnAgentStateChange event (Talking)
  •
OnBeginCall event
  •
OnServiceInitiated event
  •
OnCallOriginated event
  •
OnCallDelivered event
  •
OnCallConferenced event
  •
OnCallEnd event
  •
ConferenceCallConf event
The following events will be received  if this request fails: 
  •
OnControlFailureConf event
SingleStepTransfer
The SingleStepTransfer method initiates a one-step transfer without the intermediate consultative call. 
When the called party answers the call, the called party will be talking to the party to be transferred and 
the transferring party will drop out of the call. The method requires a DialedNumber argument.
AuthorizationCode 
(optional)
STRING, 
maximum 
length 40
An authorization code needed to 
access the resources required to 
initiate the call.
AccountCode (optional)
STRING, 
maximum 
length 40
A cost-accounting or client 
number used by the peripheral 
for charge-back purposes.
Table 10-11
SingleStepConference Parameters (continued)
Parameter
Type
Description