Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
9-17
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 9 Agent Object
Methods
Syntax
C++:
int EnableAgentStatistics(Arguments& reserved_args)
COM:
HRESULT EnableAgentStatistics (/*[in]*/ IArguments*
reserved_args, /* [out, retval]*/ int * errorcode)
VB:
EnableAgentStatistics (reserved_args As
CTIOSCLIENTLib.IArguments) As Long
Java:
int EnableAgentStatistics(Arguments args)
.NET:
CilError EnableAgentStatistics(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
Java/.NET:args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code
from
from
in
Return Value
Default CTI OS return values. See
Remarks
The CTI OS server sends agent statistics in an OnAgentStatistics event. See
the
the
section in
for an
explanation of the PollingIntervalSec and PollForAgentStatsAtEndCall registry
settings and how these settings affect the refresh rate of agent statistics.
settings and how these settings affect the refresh rate of agent statistics.