Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

This is simply a convenience method to be called to get all of a call’s 
CallVariables (1 through 10) and ECC Call Variables at one time. If only certain 
call variables are desired, call the appropriate GetValue method for each instead.

Access the data in the following way:

To access the values for individual CallVariables from the arguments 
parameter, use GetValueString with either the keywords of “CallVariable1” 
through ”CallVariable10”. 

To access ECC call data, use the following procedure:

First, get the ECC variables as a whole from the arguments parameter, using 

GetValueArray with the keyword “ECC’. This will return another Arguments 
array that is nested in the Arguments array returned from GetCallData.

To access an individual ECC scalar variable from this Arguments array, use 

the appropriate GetValueString, GetValueInt, etc. depending on the variable’s 
type, using the string keyword “user.VariableName”.

To access an individual ECC array variable from this Arguments array, use 

the appropriate GetValueString, GetValueInt, etc. depending on the variable’s 
type, using the string keyword “user.ArrayName[n] where n is a zero based 
integer that notes the offset in the array.

The Hold method holds a current call.

int Hold()

int Hold(Arguments & reserved_args);

HRESULT Hold (/*[in,optional]*/  IArguments *reserved_args,    

(/*[out, retval]*/ int * errorcode )

Hold([reserved_args As IArguments]) As Long

Arguments Hold(Arguments rArgs)

Arguments Hold(Arguments args)