Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide

GetCallData

Obtains call and expanded call context (ECC) 
variables.

GetElement

GetLastError (Java and 
.NET only)

Returns the last error that occurred on the calling 
thread.

GetNumProperties

GetPropertyName

GetPropertyType

GetValue methods

Retrieve a property from the Call object based on the 
property’s name key.

Hold

Places a current call on hold.

IsValid

MakeConsultCall

Places a current call on hold and makes a new call.

Reconnect

Clears the current call and then retrieves a held call.

Retrieve

Retrieves a held call.

SetCallData

Sets call and expanded call context (ECC) variables.

SendDTMFSignal

Requests the ACD to send a sequence of DTMF tones.

SingleStepConference

Performs a single step conference.

SingleStepTransfer

Performs a single step transfer.

Snapshot

Issues a server request to get the current call 
information, including call data and a list of associated 
devices and the connection state for the call of each 
device.

StartRecord

Starts recording of a call.

StopRecord

Stops recording of a call.

Transfer

Transfers a call to a third party.