Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
10-21
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 10 Call Object
Methods
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code
from
from
in
Return Value
Default CTI OS return values. See
Remarks
The Hold request must be made via a call whose call status is LCS_CONNECT
or it will fail.
or it will fail.
The following events will be received if this request is successful:
•
OnHoldCallConf event
•
OnCallHeld event
The following events will be received if this request fails:
•
OnControlFailureConf event
MakeConsultCall
The MakeConsultCall method initiates the combined action of placing the
associated current call on hold and then making a new call. By default, the call
context data (including call variables) of the current call is used to initialize the
context data of the new consultation call. The application may override some or
all of the original call context in the consultation call by providing the desired
values in this request.
associated current call on hold and then making a new call. By default, the call
context data (including call variables) of the current call is used to initialize the
context data of the new consultation call. The application may override some or
all of the original call context in the consultation call by providing the desired
values in this request.
The simplest form of the request only requires a dialed number and a consult type.
The request may also include optional parameters, as listed in
The request may also include optional parameters, as listed in