Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 5 CTI OS ActiveX Controls
The Silent Monitor StandAlone ActiveX Control
Note
The Silent Monitor StandAlone ComObject is supported for use on IPCC only.
The Standalone ComObject wraps calls to the CTI OS Session as well as
SilentMonitor manager. It provides the following four methods (displayed in IDL
format; IDL is the language used to define COM interfaces).
SilentMonitor manager. It provides the following four methods (displayed in IDL
format; IDL is the language used to define COM interfaces).
interface ISilentMonitor : IDispatch
{
[id(1), helpstring("method Connect to CTIOS")] HRESULT Connect
([in] IArguments * args, [out] int* returnvalue);
[id(2), helpstring("method Disconnect to CTIOS")] HRESULT
Disconnect (/*[in] IArguments * args, [out] int* returnvalue*/);
[id(3), helpstring("method StartMonitoring to CTIOS")] HRESULT
StartMonitoring ([in] IArguments * args, [out] int* returnvalue);
[id(4), helpstring("method StopMonitoring to CTIOS")] HRESULT
StopMonitoring ([in] IArguments * args, [out] int* returnvalue);
};
Connect
The Connect method establishes a Monitor Mode Session with the specified CTI
OS Server. The syntax and parameters are the same as for the CTI OS session
object Connect method (see
OS Server. The syntax and parameters are the same as for the CTI OS session
object Connect method (see
).
Disconnect
The Disconnect method disconnects an established session. This method has no
required parameters. See
required parameters. See
for syntax and optional parameters.
StartMonitoring
The StartMonitoing method starts a Silent Monitor Session.The StartMonitoring
Arguments array contains the following parameters,
Arguments array contains the following parameters,