Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
The format of the SoundPreferences Arguments array follows.
This configuration is stored in the Windows System Registry database
and many of the values are set when the CTI OS Server Setup is run.
Custom configuration can be set at a later time by using the Windows
Registry Editor.
and many of the values are set when the CTI OS Server Setup is run.
Custom configuration can be set at a later time by using the Windows
Registry Editor.
OnHeartbeat
The OnHeartbeat event is generated when a heartbeat response is received from a
CTI OS server. It returns the time of day.
CTI OS server. It returns the time of day.
Syntax
C++:
void OnHeartbeat(Arguments& args)
COM:
void Onheartbeat (IArguments * args)
VB:
session_OnHeartbeat (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
“All”,<Arguments array>
“Mute”, 0
“DTMF”,<Arguments array>
“Mute”, 0
“CustomerName”,<Arguments array>
“CustomeName”, CustomValue
...
“SoundPreferences”,<Arguments array>
“CustomName”, CustomValue
“CustomName”, CustomValue