Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallDataUpdate
Changes to the call context data will generate an OnCallDataUpdate event. Only
the items that have changed will be in the event argument array. The initial call
context is provided in the OnCallBegin event.
the items that have changed will be in the event argument array. The initial call
context is provided in the OnCallBegin event.
Syntax
C++:
void OnCallDataUpdate(Arguments& args)
COM:
void OnCallDataUpdate (IArguments * args)
VB:
session_OnCallDataUpdate (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
CTIClients (Optional)
ARGUMENTS Arguments array that contains the
information about the number of
clients that are using the call object;
for example:
clients that are using the call object;
for example:
CTIClient[1]
CTIClientSignature
CTIClientTimestamp
ICMEnterpriseUnique
ID (Optional)
ID (Optional)
STRING
Required only when the call is
pre-routed.
pre-routed.
Keyword
Type
Description
Keyword
Type
Description
PeripheralID
INT
The ICM PeripheralID of the ACD
where the call activity occurred.
where the call activity occurred.
PeripheralType
SHORT
The type of the peripheral.