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Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide

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IN-3
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
 
Index
Clone
Arg class method
Arguments class method
Coding conventions
COM CIL
using
COM CIL (C++)
Conference call object method
ConferenceCtl softphone control
Connect session object method
CreateInstance
Arg class method
Arguments class method
CreateSilentMonitorManager session object 
method
CreateWaitObject session object method
CTI-enabled applications
CTI OS
advantages
application architecture
architecture
benefits
CTIOS Toolkit Agent Desktop (see CD) Built 
with CTI OS ActiveX Controls
CWaitObject class methods
DumpEventMask
GetMask
GetTriggerEvent
SetMask
WaitOnMultipleEvents
CWaitObject methods
InMask
D
DestroySilentMonitorManager session object 
method
DestroyWaitObject session object method
DisableSkillGroupStatistics Session object 
method
DisableSkillGroupStatistics SkillGroup object 
method
Disconnecting from CTI OS Server
Disconnect session object method
DumpArg Arg class method
DumpArgs
Arguments class method
DumpEventMask CWaitObject class 
method
E
EmergencyAssistCtl softphone control
EnableSkillGroupStatistics Session object 
method
EnableSkillGroupStatistics SkillGroup object 
method
Event flow