Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

// Perform disconnect

if(m_ctiSession->GetValueInt(CTIOS_CONNECTIONMODE) == 

eSessionModeNotSet )

{  // If the session mode has not yet been set by SetAgent or

                           // SetSessionMode at the time of the 

disconnect.

   // we need to indicate the session that a disconnect needs 

to

   

   // be forced

   bool    bAllocOk = true;

   Arguments * pDisconnectArgs = NULL;

   bAllocOk = Arguments::CreateInstance(&pDisconnectArgs);

   

   if ((false==bAllocOk) || (pDisconnectArgs == NULL))

   {

   CDialog::OnClose();

   argsWaitParams.Release();

   return;

   }

   pDisconnectArgs->AddItem(CTIOS_FORCEDDISCONNECT,true);

   m_ctiSession->Disconnect(*pDisconnectArgs);

   pDisconnectArgs->Release();

}

else

{

  m_ctiSession->Disconnect();

}

When the connection to the CTIOS Server is established and the mode set, you 
log in the agent. 

Before attempting to log in an agent, you would typically request global 
configuration data, in order to correctly handle a duplicate log in attempt. For 
more information, see the section