Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

The .NET CTI Combo desktop is configured via an XML file found in the current 
working directory of the desktop.

The name of the file used to configure the CTI Toolkit Combo Desktop is 
“CTIOSSoftphoneCSharp.exe.config”.  The desktop attempts to find the file in 
the current directory.  If the file is not found, the desktop creates the file and 
displays the following error message.

The user should now be able to edit the file to fill in the appropriate values.

Following is an example configuration file.

<?xml version="1.0" encoding="utf-8"?>

<configuration>

  <appSettings>

    <add key="LogFilePath" value=".\CtiOsClientLog" />

    <add key="CtiOsA" value="CtiOsServerA" />

    <add key="CtiOsB" value="CtiOsServerB" />

    <add key="PortA" value="42028" />

    <add key="PortB" value="42028" />

  </appSettings>

  <configSections>

    <section name="JoeUser" 

type="System.Configuration.SingleTagSectionHandler" />

  </configSections>

  <JoeUser TraceMask="0xf" AgentID="1003" AgentInstrument="3009" 

PeripheralID="5000" DialedNumbers="3011,3010" />

</configuration>

The configuration file is composed of the following elements.  These elements are 
as follows.

configuration – This elements contains the configuration for the desktop.

appSettings – This section defines configuration settings that are shared by every 
Windows user that logs into the system.  A system administrator needs to 
configure these values for the appropriate CTIOS Server(s) and port(s).  Each of 
this element’s sub-elements defines key value pairs used to configure the desktop.