Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
Syntax
C++:
void OnSnapshotCallConf(Arguments& args)
COM:
void OnSnapshotCallConf (IArguments * args)
VB:
session_OnSnapshotCallConf (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
PeripheralID
INT
The ICM PeripheralID of the ACD
where the call activity occurred.
where the call activity occurred.
CallType
SHORT
The general classification of the call
type.
type.
UniqueObjectID
STRING
An object ID that uniquely identifies
the call object.
the call object.
RouterCallKeyDay
INT
Together with the
RouterCallKeyCallID field forms the
unique 64-bit key for locating this
call’s records in the ICM database.
Only provided for Post-routed and
Translation-routed calls.
RouterCallKeyCallID field forms the
unique 64-bit key for locating this
call’s records in the ICM database.
Only provided for Post-routed and
Translation-routed calls.
RouterCallKeyCallID
INT
The call key created by the ICM. The
ICM resets this counter at midnight.
ICM resets this counter at midnight.
NumNamedVariables
SHORT
Number of Named variables.
NumNamedArrays
SHORT
Number of Named Arrays.
NumCallDevices
SHORT
Number of devices associated with
the call.
the call.
CalledDeviceID
STRING
The device identifier of the called
device.
device.
ConnectionCallID
UINT
The Call ID value assigned to this
call by the peripheral or the ICM.
call by the peripheral or the ICM.