Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

Page of 668
 
Chapter 9      Agent Object
Methods
9-48
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1) 
Remarks
This request is specific to the Supervisor feature and should only be used on 
switches or configurations that have the necessary support (currently, Cisco IPCC 
only).
StartMonitoringAllAgentTeams
The StartMonitoringAllAgentTeams method allows the client, which must be a 
supervisor, to start monitoring all the agents on all the supervisor’s teams. This 
will cause the supervisor to receive monitored agent events for all of the agents in 
the supervisor’s team (see
 in 
).
Syntax
C++:
int StartMonitoringAllAgentTeams (Arguments& reserved_args)
COM:
HRESULT StartMonitoringAllAgentTeams (/*[in, optional]*/ 
IArguments reserved_args, /*[out,retval]*/ int * errorcode)
VB:
StartMonitoringAllAgentTeams ([reserved_args as 
CTIOSCLIENTLib.IArguments]) As Long
Java:
int StartMonitoringAllAgentTeams (Arguments args)
.
NET:
CilError StartMonitoringAllAgentTeams(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
Java/.NET: args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code 
from 
 in