Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

Changes to the call context data generate an OnCallDataUpdate event. Only the changed items are in the 
event argument array. The initial call context is provided in the OnCallBegin event. 

void OnCallDataUpdate(Arguments& args)

void OnCallDataUpdate (IArguments * args)

session_OnCallDataUpdate (ByVal args As CtiosCLIENTLib.IArguments)

args

Arguments array containing the following fields.

CTIClients (Optional)

ARGUMENTS Arguments array that contains the information about the 

number of clients that are using the call object; for example:

CTIClient[1]

CTIClientSignature
CTIClientTimestamp

ICMEnterpriseUnique 
ID (Optional)

STRING

Required only when the call is pre-routed.

PeripheralID

INT

The Unified ICM PeripheralID of the ACD where the call 
activity occurred.

PeripheralType

SHORT

The type of the peripheral. 

CallType

SHORT

The general classification of the call type.

UniqueObjectID

STRING

An object ID that uniquely identifies the call object.

RouterCallKeyDay

INT

Together with the RouterCallKeyCallID field forms the unique 
64-bit key for locating this call’s records in the Unified ICM 
database. Only provided for Post-routed and 
Translation-routed calls. 

RouterCalKeyCallID INT

The call key created by the Unified ICM. The Unified ICM 
resets this counter at midnight. 

RouterCallKey 
SequenceNumber

INT

Together with RouterCallKeyDay and RouterCallKeyCallID 
fields forms the TaskID.

ConnectionCallID

UINT

The Call ID value assigned to this call by the peripheral or the 
Unified ICM.

ANI (optional)

STRING

The calling line ID of the caller. 

DNIS (optional)

STRING

The DNIS provided with the call.