Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
6-51
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
OnTransferCallConf
The OnTransferCallConf event is fired to the client to indicate that the CTI server received a
TransferCall or SingleStepTransferCall request.
TransferCall or SingleStepTransferCall request.
Syntax
C++:
void OnTransferCallConf (Arguments & args);
COM:
HRESULT OnTransferCallConf ([in] IArguments * args);
VB:
Session_ OnTransferCallConf (ByVal args as CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following field.
Table 6-53
OnTransferCallConf Parameters
IAgentEvents Interface
The Agent object fires events on the IAgentEvents interface. The following events are published to
subscribers of the IAgentEvents interface.
subscribers of the IAgentEvents interface.
OnAgentDeskSettingsConf
The OnAgentDeskSettingsConf event confirms successful completion of the request and provides the
query response.
query response.
CallConnectionDeviceID
(optional)
(optional)
STRING
The identifier of the call connection. This field
always immediately follows the corresponding
CallConnectionDeviceIDType field.
always immediately follows the corresponding
CallConnectionDeviceIDType field.
CallDeviceConnection State
SHORT
The active state of the call. This field always
immediately follows the corresponding
CallConnection DeviceID field.
immediately follows the corresponding
CallConnection DeviceID field.
CallDeviceType
SHORT
Indicates the type of the device identifier supplied
in the CallDeviceID field.
in the CallDeviceID field.
Keyword
Type
Description
Keyword
Type
Description
UniqueObjectID
STRING
An object ID that uniquely identifies the call object.