Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

eAgentDesktop (0)

eSupervisorDesktop (1)

Java: desktopType

0 for agent

1 for supervisor

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in 

Default CTI OS return values. See 

A successful RequestDesktopSettings request results in an OnGlobalSettingsDownloadConf event. For 
detailed information about the OnGlobalSettingsDownloadConf event, see 

.

The SetAgent method assigns an agent to this Session object. Set the following properties for the agent 
object used as a parameter in this method:

CTIOS_AGENTID

CTIOS_PERIPHERALID

To sign on a mobile agent, you must set the following parameters:

CTIOS_AGENTCALLMODE

CTIOS_AGENTREMOTENUMBER

 int SetAgent(CAgent& agent)

 HRESULT SetAgent(/*[in]*/IAgent *agent, /*[out, retval]*/ int * errorcode)

 SetAgent (agent As CTIOSCLIENTLib.IAgent) As Long

 int SetAgent(Agent agentObject)

 CilError SetAgent(Agent NewAgent)

agent

The agent to be assigned to the Session object.