Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
10-8
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 10 Call Object
Methods
Parameters
reserved_args
A valid Arguments object, which can be empty. Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Values
Default CTI OS return values. See
Remarks
For switches that allow more than two calls at a device (for example G3), it is recommended that you
make this request only through the desired held call, because of the ambiguity caused by multiple held
calls at the device.
make this request only through the desired held call, because of the ambiguity caused by multiple held
calls at the device.
You must make the Alternate request via a call whose status is either LCS_CONNECT or LCS_HELD
or it will fail.
or it will fail.
The following events are received if this request is successful.
For the call making the Alternate request:
•
OnAlternateCallConf event
For the originally current call:
•
OnCallHeld event
For the originally held call:
•
OnCallRetrieved event
The following events are received by the call making the Alternate request if this request fails:
•
OnControlFailureConf event
Answer
The Answer method answers a call that is in the alerting or ringing state (i.e., call status of
LCS_ALERTING).
LCS_ALERTING).
Syntax
C++:
int Answer()
int Answer(Arguments & reserved_args)
COM:
HRESULT Answer (/*[in,optional]*/ IArguments *reserved_args, (/*[out, retval]*/
int * errorcode )
VB:
Answer([reserved_args As IArguments]) As Long
Java:
int Answer(Arguments rArgs)
.NET:
CilError Answer(Arguments args)