Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 5 CTI OS ActiveX Controls
CTI OS ActiveX Control Descriptions
Release Icon:
BadLineCtl
The Bad Line Control is a button that provides UI for reporting a Bad Line. This
request will generate a database entry in ICM and is an indicator for
voice/equipment problems.
request will generate a database entry in ICM and is an indicator for
voice/equipment problems.
CallAppearanceCtl
The CallAppearance Control is a grid based control displaying call information,
including call status and call context data (i.e., CallVariable1 through
CallVariable10 and ECC variables).
including call status and call context data (i.e., CallVariable1 through
CallVariable10 and ECC variables).