Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
xix
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
About This Guide
Purpose
This manual provides a brief overview of the Cisco CTI Object Server (CTI OS)
product, introduces programmers to developing CTI enabled applications with
CTI OS, and describes the syntax and usage for CTI OS methods and events.
product, introduces programmers to developing CTI enabled applications with
CTI OS, and describes the syntax and usage for CTI OS methods and events.
Audience
This manual is for system integrators and programmers who want to use CTI OS
to integrate CTI applications with Cisco Contact Center software.
to integrate CTI applications with Cisco Contact Center software.
Conventions
This manual uses the following conventions.