Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 8 Session Object
Notes On Message Filters
Filtering CCM Based Silent Monitor Calls
If a monitor mode application does not wish to receive events for silent monitor calls, it can include the
"HideSilentMonitorCalls" keyword in the filter given to CtiOsSession.SetMessageFilter() to tell CTI OS
Server to hide events for silent monitor calls. See All Calls Sample.NET for an example of how to use
this filter.
"HideSilentMonitorCalls" keyword in the filter given to CtiOsSession.SetMessageFilter() to tell CTI OS
Server to hide events for silent monitor calls. See All Calls Sample.NET for an example of how to use
this filter.