Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-16
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
OnConnectionFailure event is generated instead of an OnMissingHeartbeat event, and the CIL
automatically attempts to reconnect to the CTI OS server, alternating between the CtiosA and CtiosB
servers passed as parameters in the Connect method.
automatically attempts to reconnect to the CTI OS server, alternating between the CtiosA and CtiosB
servers passed as parameters in the Connect method.
Syntax
C++:
void OnMissingHeartbeat(Arguments& args)
COM:
void OnMissingHeartbeat (IArguments * args)
VB:
session_OnMissingHeartbeat (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Table 6-14
OnMissingHeartbeat Parameters
OnMonitorModeEstablished
The OnMonitorModeEstablished event is generated when Monitor Mode is established.
Syntax
C++:
void OnMonitorModeEstablished(Arguments& args)
COM:
void OnMonitorModeEstablished (IArguments * args)
VB:
session_OnMonitorModeEstablished (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
EventTime
INT
Integer value with time of day expressed in milliseconds.
Consecutive
MissedHeartbeats
MissedHeartbeats
INT
Integer value with the number of heartbeats missed.
HeartbeatInterval
INT
Integer value with the heartbeat interval, in milliseconds.