Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-87
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 6 Event Interfaces and Events
ISilentMonitorEvents
OnSilentMonitorSessionDisconnected
The OnSilentMonitorSessionDisconnected event is sent to the application to report errors if the
connection fails between the monitoring and monitored clients.
connection fails between the monitoring and monitored clients.
Syntax
C++:
void OnSilentMonitorSessionDisconnected (Arguments & args);
COM:
HRESULT OnSilentMonitorSessionDisconnected ([in] Arguments* args);
VB:
Session_ OnSilentMonitorSessionDisconnected (ByVal args as
CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following fields.
Table 6-86
OnSilentMonitorSessionDisconnected Parameters
OnSilentMonitorStopRequestedEvent
For CTI OS Based Silent Monitor
The OnSilentMonitorStopRequestedEvent event is fired to the subscriber to indicate that a silent monitor
session was stopped on his behalf. CTI OS server generates this event whenever a remote application
calls the StopSilentMonitorRequest method.
session was stopped on his behalf. CTI OS server generates this event whenever a remote application
calls the StopSilentMonitorRequest method.
Syntax
C++:
void OnSilentMonitorStopRequestedEvent(Arguments & args);
COM:
HRESULT OnSilentMonitorStopRequestedEvent([in] Arguments* args);
VB:
Session_ OnSilentMonitorStopRequestedEvent(ByVal args as CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
MonitoredUniqueObject
ID
ID
STRING
Unique Object ID of the object being monitored.
SMSessionKey
UNSIGNED
SHORT
SHORT
Unique identifier for the Silent Monitor Session.
StatusCode
SHORT
One of the ISilentMonitorEvent status codes in
.