Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

The AddEventListener method subscribes an IGenericEvents object as a listener on a particular 
subscriber list.

int AddEventListener(IGenericEvents Listener, int iListID)

CilError AddEventListener(IGenericEvents Listener, SubscriberList iListID)

Listener

The IGenericEvents object that is subscribing for events.

ListID

The ID of the subscriber list to which the Listener is to be added.

GetValueArray

See 

GetValueInt

See 

GetValueString

See 

IsAgent

Checks the current agent and returns true if the current agent is an 
agent and not a supervisor. 

IsCCMSilentMonitor

The IsCCMSilentMonitor method determines whether CTI OS was 
configured to use CCM based silent monitor.  This method is only 
supported with the C++, Java, COM, and .Net CILs. 

IsSupervisor

Checks the current agent and returns true if the current agent is a 
supervisor. 

IsValid

See 

RemoveListener methods

Unregisters the subscriber from an event listener.

RequestDesktopSettings

Sends a message request to the CTI OS Server to retrieve the desktop 
settings configured for this site.

SetAgent

Sets an agent to a session object.

SetCurrentCall

Associates the current call to a session object.

SetCurrentSilentMonitor

Sets the SilentMonitorManager object instance specified as the current 
manager in the CTI OS session object.

SetMessageFilter

Sets the message filter that controls the set of events sent to the CIL.

SetSupervisorSilentMonitor
Mode

Forces supervisors into monitored mode.

SetValue

See