Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
8-7
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 8 Session Object
Methods
Note
This behavior only occurs after global settings download has completed. If global settings
download is not complete, the CIL continues to retry until successful.
download is not complete, the CIL continues to retry until successful.
•
The Connect method fires an OnCTIOSFailure event to the client indicating the current state of the
system. This is in addition to OnConnection or OnConnectionFailure.
system. This is in addition to OnConnection or OnConnectionFailure.
The following error codes can occur:
•
CIL_OK - no obvious errors, application should wait for an event indicating whether or not Connect
succeeded
succeeded
•
CIL_FAIL - initial attempt to connect with host has failed. CIL fires OnConnectionFailure and goes
into failover mode. CIL continues to attempt to connect, alternating between hosts CTIOS_CTIOSA
and CTIOS_CTIOSB until connection succeeds at which point CIL fires OnConnection. If
application wishes to stop failover, it must call Disconnect.
into failover mode. CIL continues to attempt to connect, alternating between hosts CTIOS_CTIOSA
and CTIOS_CTIOSB until connection succeeds at which point CIL fires OnConnection. If
application wishes to stop failover, it must call Disconnect.
•
E_CTIOS_INVALID_ARGUMENT - a null Arguments parameter was supplied. Connect is
aborted. No events are fired.
aborted. No events are fired.
•
E_CTIOS_MISSING_ARGUMENT - indicates that method call provided no value for both
CTIOS_CTIOSA or CTIOS_CTIOSB. At least one of these values must be provided. Connect is
aborted. No events are fired.
CTIOS_CTIOSA or CTIOS_CTIOSB. At least one of these values must be provided. Connect is
aborted. No events are fired.
•
E_CTIOS_IN_FAILOVER - a previous call to connect failed and CIL is currently in failover
attempting to establish a connection. This continues until a connection is established at which point
the CIL sends OnConnection indicating that previous call to Connect succeeded. If the developer
wishes to call Connect again with different parameters, he/she must call Disconnect prior to calling
Connect again.
attempting to establish a connection. This continues until a connection is established at which point
the CIL sends OnConnection indicating that previous call to Connect succeeded. If the developer
wishes to call Connect again with different parameters, he/she must call Disconnect prior to calling
Connect again.
•
E_CTIOS_MODE_CONFLICT - Session is not disconnected (i.e a previous call to Connect is in
progress or session is already connected). Disconnect must be called before attempting to establish
another connection. CIL may fire an OnConnection event corresponding to previous call to Connect
if connection was in progress but will not fire one corresponding to this method call.
progress or session is already connected). Disconnect must be called before attempting to establish
another connection. CIL may fire an OnConnection event corresponding to previous call to Connect
if connection was in progress but will not fire one corresponding to this method call.
•
E_CTIOS_SESSION_NOT_CONNECTED - unanticipated error. Connect is aborted. No events
are fired.
are fired.
CreateSilentMonitorManager
The CreateSilentMonitorManager method creates a SilentMonitorManager object instance. To delete the
object you must call DestroySilentMonitorManager.
object you must call DestroySilentMonitorManager.
Syntax
C++:
CSilentMonitorManager * CreateSilentMonitorManager(Arguments & args);
COM:
HRESULT CreateSilentMonitorManager ( /*[in]*/ IArguments * args, /*[out,retval]*/
ISilentMonitorManager * * pISilentMonitor);
VB:
CreateSilentMonitorManager (ByVal args as CTIOSCLIENTLIB.IArguments) As
CTIOSCLIENTLIB.ISilentMonitorManager
Java:
Not available.
.NET:
Not available.