Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
8-15
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 8 Session Object
Methods
VB:
GetAllCalls (args As VARIANT)
Java:
Arguments GetAllCalls()
.NET:
Arguments GetAllCalls()
Parameters
args
COM /VB: A pointer to a VARIANT containing a SAFEARRAY of pointers to ICalls.
Return Values
COM/VB: Default CTI OS return values. See
Java/.NET: Returns NULL if the value requested is not found or if there is an error. If the method
succeeds, it returns a pointer or a reference to an Arguments array where each member has a string key
that is the UniqueObjectID of a call and a value that is a reference to a CilRefArg that is a pointer to the
call object.
succeeds, it returns a pointer or a reference to an Arguments array where each member has a string key
that is the UniqueObjectID of a call and a value that is a reference to a CilRefArg that is a pointer to the
call object.
C++: An empty Arguments array if the value requested is not found or if there is an error. If the method
succeeds, it returns a pointer or a reference to an Arguments array where each member has a string key
that is the UniqueObjectID of a call and a value that is a reference to a CilRefArg that is a pointer to the
call object.
succeeds, it returns a pointer or a reference to an Arguments array where each member has a string key
that is the UniqueObjectID of a call and a value that is a reference to a CilRefArg that is a pointer to the
call object.
Remarks
The following sample C++ code illustrates how to take the array returned from GetAllCalls() and use it
to access the corresponding calls in the CIL’s object cache. The example uses the C++ CIL.
to access the corresponding calls in the CIL’s object cache. The example uses the C++ CIL.
Arguments &args = m_pSession->GetAllCalls() ;
// Iterate through all of the CILRefArg objects
// in the Arguments array.
//
for ( int i = 1 ; i <= args.NumElements() ; i++ )
{
CILRefArg *pRefArg = NULL ;
// Retrieve the CILRefArg at each position in the
// array.
//
if ( args.GetElement(i, (Arg **)&pRefArg) )
{
if ( pRefArg != NULL )
{
// The value method will return a pointer
// to the agent object referenced by the
// CILRefArg.
//
CCall *pCall = (CCall *)pRefArg->GetValue() ;
cout << "-- Call Properties --" << endl ;
if ( pCall == NULL )
{
cout << "NULL" << endl ;
}
else
{
cout << pCall->DumpProperties().c_str() << endl ;