Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 6 Event Interfaces and Events
ISilentMonitorEvents
OnCallRTPStopped
The OnCallRTPStopped event indicates that an RTP media has been stopped. This event accompanies
the call object in an IPCC environment.
the call object in an IPCC environment.
Syntax
C++:
void OnCallRTPStopped(Arguments& args)
COM:
void OnCallRTPStopped (IArguments * args)
VB:
session_OnCallRTPStopped (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
RTPType
USHORT
The type of the event. One of the following values:
0: Audio;
1: Video;
2: Data.
BitRate
UINT
The media bit rate, used for g.723 payload only
EchoCancellation
USHORT
on/off
PacketSize
UINT
In milliseconds
PayloadType
USHORT
The audio codec type
ConnectionDevice
IDType
IDType
USHORT
Indicates the type of the connection identifier supplied in the
ConnectionDeviceID floating field
ConnectionDeviceID floating field
ConnectionCallID UINT
The Call ID value assigned to this call by the peripheral or ICM
software.
software.
Connection
DeviceID
DeviceID
STRING
The identifier of the connection between the call and the device.
ClientAddress
STRING
The IP address of the phone.
AgentID
(optional)
(optional)
STRING
The agent’s ACD login ID.
AgentExtension
(optional)
(optional)
STRING
The agent’s ACD teleset extension
AgentInstrument
(optional)
(optional)
STRING
The agent’s ACD instrument number
Field Name
Value
Data Type
MonitorID
The Monitor ID of the device or call monitor that caused this message
to be sent to the client, or zero if there is no monitor associated with
the event (All Events Service).
to be sent to the client, or zero if there is no monitor associated with
the event (All Events Service).
UINT
PeripheralID
The ICM PeripheralID of the ACD where the device is located.
UINT