Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
If the MinimizeEventArgs registry entry is set to 0, the SnapshotCallConf event contains the following
additional fields.
additional fields.
OnTransferCallConf
The OnTransferCallConf event is fired to the client to indicate that a TransferCall or
SingleStepTransferCall request was received by the CTIServer.
SingleStepTransferCall request was received by the CTIServer.
Syntax
C++:
void OnTransferCallConf (Arguments & args);
NumCallDevices
SHORT
Number of devices associated with the call.
CalledDeviceID
STRING
The device identifier of the called device.
ConnectionCallID
UINT
The Call ID value assigned to this call by the
peripheral or the ICM.
peripheral or the ICM.
CallStatus
SHORT
The current status of the call.
The following fields appear if they have information in them.
ANI
STRING
The calling line ID of the caller.
UserToUserInfo
STRING
The ISDN user-to-user information element
associated with the call.
associated with the call.
DNIS
STRING
The DNIS provided with the call.
Keyword
Type
Description
Keyword
Type
Description
ICMEnterpriseUnique ID
STRING
This string is a globally unique key for this
contact, which corresponds to the ICM 64 bit key.
This parameter can be used to match this contact
to a follow-on call event.
contact, which corresponds to the ICM 64 bit key.
This parameter can be used to match this contact
to a follow-on call event.
CallConnectionCallID
(optional)
(optional)
UINT
The CallID value assigned to the call.
CallConnectionDeviceID
Type (optional)
Type (optional)
SHORT
Indicates the type of the connection identifier
supplied in the following
CallConnectionDeviceID floating field. This field
always immediately follows the corresponding
CallConnectionCallID field.
supplied in the following
CallConnectionDeviceID floating field. This field
always immediately follows the corresponding
CallConnectionCallID field.
CallConnectionDeviceID
(optional)
(optional)
STRING
The identifier of the call connection. This field
always immediately follows the corresponding
CallConnectionDeviceIDType field.
always immediately follows the corresponding
CallConnectionDeviceIDType field.
CallDeviceConnection State
SHORT
The active state of the call. TThis field always
immediately follows the corresponding
CallConnection DeviceID field.
immediately follows the corresponding
CallConnection DeviceID field.
CallDeviceType
SHORT
Indicates the type of the device identifier supplied
in the CallDeviceID field.
in the CallDeviceID field.