Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-20
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 10 Call Object
Methods
For the call making the MakeConsultCallRequest:
•
OnMakeConsultCallConf event
•
OnCallHeld event
For the newly created outgoing consult call:
•
OnBeginCall event
•
OnServiceInitiated event
•
OnCallOriginated event
•
OnCallDelivered event
For the new connection that is ringing as a result of the consult call:
•
OnBeginCall event
•
OnCallDelivered event
The following events will be received if this request fails:
•
OnControlFailureConf event
Reconnect
The Reconnect method combines the action of releasing a current call and then retrieving a previously
held call at the same device. If there are only two calls at the device, this method may be called via either
the talking or the held call.
held call at the same device. If there are only two calls at the device, this method may be called via either
the talking or the held call.
Syntax
C++:
int Reconnect()
int Reconnect(Arguments & reserved_args)
COM:
HRESULT Reconnect (/*[in,optional]*/ IArguments * reserved_args, (/*[out,
retval]*/ int * errorcode )
VB:
Reconnect([reserved_args As IArguments]) As Long
Java:
int Reconnect(Arguments rArgs)
.NET:
CilError Reconnect(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Values
Default CTI OS return values. See