Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-29
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 10 Call Object
Methods
Return Values
Default CTI OS return values. See
Remarks
The current information about the call will be received in the OnCallDataUpdate
event.
The following events will be received if this request is successful:
•
OnCallDataUpdate
event
The following events will be received if this request fails:
•
OnControlFailureConf event
StartRecord
The StartRecord method is used to start recording a call.
Syntax
C++:
int StartRecord()
int StartRecord(Arguments & reserved_args);
COM:
HRESULT StartRecord (/*[in,optional]*/ IArguments *
reserved
_args, (/*[out,
retval]*/ int * errorcode )
VB:
StartRecord([reserved_args As IArguments]) As Long
Java:
int StartRecord(Arguments rArgs)
NET:
CilError StartRecord(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
in
Return Value
Default CTI OS return values. See
Remarks
Calling this method causes the CTI Server to forward the request to one or more server applications that
have registered the “Cisco:CallRecording” service as described in the Cisco ICM Software CTI Server
Message Reference. It will fail if there is no recording server available to CTIServer.
have registered the “Cisco:CallRecording” service as described in the Cisco ICM Software CTI Server
Message Reference. It will fail if there is no recording server available to CTIServer.
The following events will be received if this request is successful:
•
OnStartRecordingConf event
The following events will be received if this request fails: